Returns & Exchanges

We want you to be completely satisfied with your Baobab Collection purchase. If you are not entirely happy with your luxury home fragrance, you may return unused and unopened items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Carefully pack the unused items in their original box and protective sleeve to ensure they are not damaged during transit.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our workshop inspects the returned items, we will process your refund to the original payment method within 5-7 business days.